Phone getting automatically switched off, apps not downloading despite free storage of 10 GB. Phone hangs every 30 mins.

I am facing a lot of difficulties with my redmi 8A dual phone I purchased on 08 November,2020. It hangs almost everytime I use it. Recently, it has also started getting switched off automatically. Even after a free storage of 10 GB, I can’t download ANY app. I demand immidiate replacement.

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